Ll bean outlet ellsworth full#
The best aspect of Bean is that all of its stuff is returnable forever for a full refund or replacement. It seems that its popularity is similar to Facebook: people "join" the reputation but the product is less reliable than the experience. Its brand-name shoes are clumsy and pricey. Most of its clothes are poorly designed and fabricted, mostly from China. This Mainer is done with this Maine company! Bean products and comes with a five year warranty which Im sure they actually follow! When you do business with this Company youre not guaranteed lifetime quality you are guaranteed a headache and being treated as if you are a common criminal when you are trying to just to take advantage of something that they agreed to when you gave them an out rages amount of money for their product!Īfter this experience I decided to go over to Sams Club and pick up a Swiss gear backpack for only $40 and its definitely a better quality than the L.L. They have SCAMMED me out of the almost hundred dollars for the backpack and then the additional cost to buy a backpack from another company Bean credit card holder for at least the past 30 years receives flyers at her house frequently buys and return items at her local stores in Connecticut frequently purchases whenever in Maine and even shops online! But yet not in the system! What a LIE! After this we begin to get rather angry and additional staff come over to see what is happening they all start treating us as if we are criminals and are attempting to steal from them! What in the world is wrong with someone trying to return something and follow up on the policy which they were guaranteed when purchasing they didnt guarantee me it would last for a day they guaranteed me my lifetime! Why in the world do I need to keep a receipt for what theyre going to be guaranteeing me is a lifetime? Why is it my fault your computer system is a lie and doesnt record anything? The build quality of their items is pitiful! The inability to be able to follow their own lifetime guarantee is ridiculous if they dont want to follow it get rid of it! Stop charging outrageous prices for junk and start to get reasonable prices! Ive had similar experiences at the Ellsworth store as well! I have never had a good experience with L.L. I explain to the cashier there never was a tag I never attempted to remove the tag and that there is no evidence that there ever was a tag that was removed! Like I said before this backpack was purchased new! They proceeded to ask for names of people that couldve purchased the item my mother was with me so she gave her name and interestingly enough there was no record forever purchasing anything before the year of 2016 definitely not the five year backpack so we proceed to get my grandmothers name who is a frequent L.L. Upon this the cashier started searching all pockets for something and informed me it was missing a tag. Bean gift card I would get to replace it and to find out if there was any way they could order me the backpack while at the same time allowed me to keep the other backpack since I do need something to keep my stuff in the meantime. Upon entering the store they had no replacement back packs of comparable style/size so my intention was not to even replace the backpack that day I just wanted an estimate of how much money on an L.L. Bean store in Bangor Maine so I returned to the store to take advantage of their guarantee.
The item was purchased new for me from the L.L. Bean backpack it became simply unusable among many other problems the backpack had developed over the years when one of the two zippers completely broke.
Their return policy is a SCAM, their prices are OUT RAGES, and, the quality is SUBPAR!Īfter approximately five years of owning my L.L.
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